PRIVACY POLICY

USER’S INFORMATION AND PRIVACY

We are committed to protecting all information that you share with us. We have accordingly developed this privacy policy to protect your personal information and keep it confidential. We ensure that your personal information is secure online. We seek to protect your rights of privacy on systems and the website (www.xno.co.in). However, we would not be liable for any unauthorized or unlawful disclosures of your personal and confidential information made by you or any third parties who are not subject to our control.

COOKIES

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third 

PERSONAL INFORMATION PROVIDED BY YOU IS USED ONLY

  • to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.
  • to facilitate your use of the website
  • to respond to your inquiries or fulfil your requests for information about the various services;
  • to provide you with information about our products/services and to send you information, materials, and offers
  • to improve the services, content, and advertising on the website
  • to send you important information regarding the website, changes to website’s terms, conditions, and policies and/or other administrative information
  • to personalise your experience by presenting advertising, products and offers tailored to you
  • to help you address your problems with the website including addressing any technical problems
  • if you purchase any product from the website, to complete and fulfil your purchase, for example, to have your payments processed, communicate with you regarding your purchase
  • to provide you with related customer service
  • for proper administering of the website, to resolve disputes; troubleshoot problems; help promote a safe service; collect money due
  • to conduct internal reviews and data analysis for the website etc (e.g., to determine the number of visitors to specific pages within the website)

ADVERTISING

The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, no personal information is leaked.

However, aggregate profile information, such as the user community, may be used in the selection of advertising to make sure that it has relevance to the user.

USE OF SERVICES

Your use of services on xno.co.in and your provision of information in connection with these services is purely voluntary. You will always have the option of whether to perform the transaction and provide this information or not. However, to open an online service account or perform a service transaction, you will be required to provide some personal information. Whether to perform the transaction is up to you.

If you choose to provide us with personal information, we will use that information to help us get you the product or information you have requested.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site.